FAQ

Custom jewelry is offered on a very limited basis, usually once or twice a year. When it’s available, I open up a short window to accept custom orders. Learn more about custom jewelry here.

Many of my pieces are available in sterling silver. Click here to view the available styles.

If you’d like a raw stone piece done in a silver finish, silver preorders open once a year. It'll be back in 2026! Click here to learn more and join the list.

Each piece has a processing time listed on its product page, so please double check that before ordering.

Need something sooner? Browse the Ready to Ship Collection or the Insiders Sale Collection. These pieces ship within 1-3 business days.

Made-to-order pieces currently ship in 2–3 weeks, plus transit time.

I currently ship to the U.S. and Canada.

If you’re on a deadline, please reach out before ordering, and I'll let you know what's possible.

Need something fast? Explore my Ready to Ship Collection for pieces that ship quickly.

Standard shipping is free on all U.S. orders.
Need it sooner? You’ll see upgraded options at checkout based on what’s in your cart.

For Canadian customers, additional duties and customs fees may be charged at delivery.
If you’re unsure whether fees apply, I recommend checking with your local post office before ordering.
Unfortunately, I can’t reimburse shipping costs for delays related to customs.

Start by checking with neighbors and your local post office, as most “missing” packages turn up within a few days.

If your tracking hasn’t updated or something seems off, file a search request through USPS at usps.com/help/missing-mail.htm or reach out here and I’ll help however I can.

If your order hasn’t shipped yet, I can usually update your address. Just get in touch as soon as possible.
Once a package has shipped, I’m unable to make changes. If it’s returned to me, I’ll reach out to arrange reshipment.

All jewelry comes packaged in a Dani Barbe jewelry box. If you purchase multiple pieces, they may be combined into one box to minimize waste. If you’d prefer separate boxes (for gifting or just because), check the box in your cart and I’ll take care of it.

After placing your order, you’ll also have the option to add additional gift wrap.

Absolutely. Just type your message in the comments box at checkout.
I handwrite every note, so please keep it short and sweet!

I use high-quality materials that are made to last:

• 14k gold plating over bronze (with an extra-thick layer and protective e-coating for durability)
• Sterling silver
• Solid bronze
• 14k gold
• Gold filled (used for chains and findings)
• Recycled metals

All of my pieces are nickel-free and handcrafted in small batches. I choose materials intentionally based on the design, so they not only look beautiful but are built to hold meaning for years to come.

With proper care, your gold-plated piece will stay beautiful for years.

Each piece is handcrafted with 14k gold plating that’s four times thicker than industry standard, using recycled gold in an environmentally conscious facility. The plating is applied over high-quality, nickel-free metal to create a rich, lasting finish that wears beautifully over time.

To help it last, avoid water, lotion, and perfume, and store your jewelry in a dry place when not in use.

Yes, all of my jewelry is completely nickel-free and safe for sensitive skin.

Yes! I only use natural gemstones, never synthetics or imitations.

Each stone is hand-selected by me for its unique color, shape, and character. Some are raw, some I custom-cut, and all are chosen with intention.

I want your jewelry to last just as long as your love for it. Keep it away from water, lotions, perfumes, and harsh chemicals. When you’re not wearing it, store your piece in a dry place, ideally in its box or a soft pouch.

Need more care tips for each type of metal? Visit my Jewelry Care Guide.

The Ring Sizing page has helpful tips for finding your perfect fit.

Raw crystal ring styles can feel a little snug because of their hand-formed bands, so I recommend sizing up if you’re between sizes or unsure. A 0.25–0.5 size variance is totally normal with these.

If you’re ordering a wide band style (like the Cigar Band Mood Ring), keep in mind that wider rings fit more snugly than thinner ones. You may want to go up half a size for a comfortable fit.

If your ring doesn’t fit, no worries. I offer easy exchanges on standard styles.

I don’t currently offer resizing, but I’m happy to exchange your ring for a different size if it’s one of my standard styles and within the return window.

Most rings feature hand-formed, plated bands with heat-sensitive raw stones. They can’t be resized without damaging the plating or the stones themselves.

If something’s gone wrong, reach out and I’ll see what I can do to help. Minor repairs, like fixing a jump ring, may be possible depending on the piece and materials. Because each design is handcrafted, more extensive damage (like resizing or replacing raw stones) often requires creating a new piece instead.

As much as I’d love to meet you in person, my studio isn’t set up as a showroom, so I’m unable to accommodate visitors or pickups at this time.

To keep orders shipping quickly and continue offering free U.S. shipping, I’m not able to photograph exact pieces before shipment.

Each listing includes detailed photos that reflect the stone quality, size, and overall style you can expect. Every piece is one-of-a-kind, so yours will be just as beautiful as the ones shown.

Yes! I take on a small number of thoughtful, like-minded wholesale partners throughout the year.

If you're a retailer who connects with my mission and aesthetic, reach out here and tell me a little about your shop. I’d love to hear from you.

No problem! Email me any time at info@danibarbe.com or use the contact form.