FAQ

Custom jewelry is offered on a very limited basis, usually once or twice a year. When it’s available, I open up a short window to accept custom orders. Learn more about custom jewelry here.

Yes! Silver preorders happen every 4–6 months in small batches. Click here to learn more!

Each piece has a processing time listed on its product page — please double check that before ordering.

Need something sooner? Check out the Ready to Ship Collection or the Insiders Sale Collection. These pieces usually ship within 1-3 business days.

Made-to-order pieces currently ship in 2–3 weeks, plus transit time.

I currently ship to the U.S. and Canada.

If you’re on a deadline, feel free to reach out before ordering — I’ll do my best if it’s possible.

Need something fast? Explore my Ready to Ship Collection for pieces that ship quickly.

Standard shipping is free on all U.S. orders.
Need it sooner? You’ll see upgraded options at checkout based on what’s in your cart.

For Canadian customers: additional duties and customs fees may be charged at delivery.
If you’re unsure whether fees apply, I recommend checking with your local post office before ordering.
Unfortunately, I can’t reimburse shipping costs for delays related to customs.

Start by checking with neighbors and your local post office—most “missing” packages turn up within a few days.
If your tracking hasn’t updated or something seems off, file a search request through USPS or reach out here and I’ll help however I can.

If your order hasn’t shipped yet, I can usually update your address—just get in touch ASAP.
Once a package has shipped, I’m unable to make changes. If it’s returned to me, I’ll reach out to arrange reshipment.

All jewelry pieces are packaged in a Dani Barbe jewelry box. If you purchase multiple pieces, they may be combined in one box to minimize waste. If you’d prefer separate boxes—for gifting or just because—just check the box in your cart and I’ll take care of it.

After placing your order, you'll also be given the option to add additional gift wrap.

Absolutely. Just type your message in the comments box at checkout.
I handwrite every note, so please keep it short and sweet!

I use high-quality materials that are made to last:

• 14k gold plating over solid bronze (with an extra-thick layer and protective e-coating for durability)
• Sterling silver
• Solid bronze
• 14k gold
• Gold filled (used for chains and findings)
• Recycled metals

All of my pieces are nickel-free and handcrafted in small batches. I choose materials intentionally based on the design—so they not only look beautiful but are built to hold meaning for years to come.

With proper care, your gold-plated piece will stay beautiful for years.

I use a thicker-than-standard layer of 14k gold, along with a protective e-coating, to give each piece added durability and longevity.

To help it last, avoid water, lotion, and perfume, and store your jewelry in a dry place when you're not wearing it.

Yes, all of my jewelry is completely nickel-free and safe for sensitive skin.

Yes! I only use natural gemstones—never synthetics or imitations.

Each stone is hand-selected by me for its unique color, shape, and character. Some are raw, some I custom-cut, and all are chosen with intention.

I want your jewelry to last just as long as your love for it. That means keeping it away from water, lotions, perfumes, and harsh chemicals. When you’re not wearing it, store your piece in a dry place—ideally in its box or a soft pouch.

Need more care tips for each type of metal? Here's my Jewelry Care Guide.

The Ring Sizing page has helpful tips for finding your perfect fit.

The raw crystal ring styles do run a little snug due to their hand-formed bands—so I recommend sizing up if you're in between sizes or unsure. A .25–.5 size variance is totally normal with these.

If your ring doesn’t fit, no worries—I offer easy exchanges on standard styles.

I don’t currently offer resizing, but I’m happy to exchange your ring for a different size if it’s one of my standard styles and within the return window.

Most rings feature hand-formed, plated bands with heat-sensitive raw stones. They can’t be resized without damaging the plating or the stones themselves.

If something’s gone wrong, reach out. I’ll see what I can do to help!

As much as I’d love to meet you in person, my studio isn’t set up as a showroom, and I’m unable to accommodate visitors or pickups at this time

To keep orders shipping quickly and continue offering free U.S. shipping, I’m not able to take photos of exact pieces prior to shipment.

That said, each item listing includes photos that reflect the style and quality you can expect—along with detailed descriptions of stones, size, and materials.

Yes! I take on a small number of thoughtful, like-minded wholesale partners throughout the year.

If you're a retailer who connects with my mission and aesthetic, reach out here and tell me a little about your shop—I’d love to hear from you.

No problem! Email me any time at info@danibarbe.com or use the contact form.