Returns & Exchanges

Returns

Contact us within 14 days of delivery. Ship items back within 14 days of delivery.* We do not accept unauthorized returns.

If it's past 14 days, the item is no longer eligible for return.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, or is altered in any way, the buyer is responsible for any loss in value.

These pieces cannot be returned:

*Custom Jewelry
*Limited edition items
*Silver plated rings
*Solid Gold Fine Jewelry
*Insiders-Only Sale items

 

Standard Exchanges

Contact us within 14 days of delivery. Ship items back within 14 days of delivery.* We do not accept unauthorized exchanges.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, or is altered in any way, the buyer is responsible for any loss in value.

These pieces cannot be exchanged:

*Custom Jewelry
*Limited edition items
*Silver plated rings
*Solid Gold Fine Jewelry
*Insiders-Only Sale items

 

Right to Refuse Service:

If we notice that you have an unusually high returns rate on your account or are purchasing to resell, we may deactivate your account or cancel orders at our discretion.

 

Contact Us

If you have any questions or concerns please send us a message. We're always happy to help!