Production times are displayed on each product, as well as in your order confirmation email.
In stock pieces ship in 1-4 business days. Our processing time for made-to-order pieces is 3-4 weeks. This does NOT include time in transit once shipped.
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U.S. Shipping Information
Standard shipping is free, with the exception of some 14k gold pieces. Additional shipping upgrades are available at checkout. Please note that shipping upgrades do not affect our processing time.
Shipping times are considered estimates. We do not guarantee arrival dates for packages.
The postal service is currently experiencing delays. Please order with plenty of additional time. Unfortunately we cannot control the length of time it takes for your package to be delivered, and we do not reimburse shipping fees.
All customers will receive a confirmation email with tracking information when the order has shipped.
We currently ship to the U.S. and Canada only.
For our Canadian customers
We do not have control over customs processing times. Please order with plenty of time in case of customs delays!
Additional duties and custom fees may be charged at delivery by the importing government. If you're unsure if your government charges customs fees, please contact your local post office prior to ordering. We do not reimburse shipping fees due to customs delays.
If the package is currently in your country, or appears to be stuck at a custom hub, please contact your local post office with the tracking information.
If you have any questions or concerns please send us a message. We're always happy to help!